Wednesday, 22 January 2014

Stewarts Law: Pro Bono department - Leeds the way

The Pro-Bono team in Leeds has successfully helped a patient recover over £100,000 from their insurance company. The patient suffered a severe spinal cord injury in an accident at work at the beginning of last year.

The Pro-Bono team became involved in this claim after the patient's insurers, Friends Life, initially rejected his claim as they felt that the patient's condition did not meet their strict definition of 'paralysis of limbs' or 'loss of independence' in the critical illness policy. The patient came to the legal service in March 2013 and the team dedicated many hours to this claim, which included corresponding with the insurer and obtaining medical evidence in support of the patient's claim. As a result of this work, the team successfully persuaded the insurers that, although the patient did make a partial recovery, the symptoms that remained meant that in reality, the patient's injuries should fall within the policy definitions and he should receive the benefit. 

On 18 December 2013, the insurer's confirmed that the patient would receive £111,162.24, the maximum amount payable under the policy. The patient said, 'Thank you and all your colleagues so much for all your help, I cannot express how much this means to me and my wife. It is a massive weight from our shoulders.